English summary

The selection of personnel : A little guide for library and information services managers
France Bouthillier

The author gives us a general view of the staff selection process followed by her observations on the weaknesses of the selection criteria generally used. A classification linking various types of candidates to different motivations and skills is offered as a tool for thought that can be used for a better selection of the staff in libraries and information services.

A performing library where it is pleasant to work :
Leadership, coaching and management of human ressources
Jacques Besner

The goal of this article is to help the library administration staff to rethink their role and responsibilities in managing their resources and better understand the needs and responsibilities of their employees. As well, it provides some suggestions for managers to find new ways to manage their human resources and to renew their motivation.

Libraries in the New Millennium : The Case of the Digital Collections program, McGill University
David McKnight

During the past four decades, academic libraries have undergone a gradual evolution from early experiments with automation to the digital explosion of information on the World Wide Web. One area that has been of particular importance is the creation of digital content based on rare and special collections. This paper examines the role the Digital Collections Program is playing in transforming the library, and the associated management issues that have emerged during the past five years of the Program's operation within the McGill University Library System.